Front Office Representative
Location: Fernley Nevada
Description: Banner Churchill Community Hospital is in need of Front Office Representative right now, this job will be placed in Nevada. For complete informations about this job opportunity kindly see the descriptions. About Banner Health
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Pay Opportunity: $11.94 - 15.22 - 18.50/hr
Job Summary:
This position serves as the first point of contact between patients and the facility. Coordinates and guides patient visit from check-in to check-out. Performs various functions including, scheduling, insurance verification, collecting co-pays, and gathering patient demographic information. Answers and routes phone calls and completes daily paperwork and necessary reports.
Essential Functions
Receives all incoming calls from both internal and external lines. Documents messages and routes to appropriate clinical staff. Transfers calls as necessary. Ensures documentation in medical record is complete including lab and test results. Assists in facilitating requests for patient medica! l records.
Receives patient in applicable systems, confirm! s patient demographics and insurance information and performs insurance verification when required. May be required to calculate and collect copays, deductibles, and self-pay. Totals charges on patient’s super-bill at check-out. Coordinates transportation to care centers and residential homes as requested by patients or physicians.
Schedules, re-schedules patient’s office appointments, follow-up appointments, diagnostic tests, surgeries and may provide patient with preparation instructions for exams, tests, or surgeries when required. Confirms patient appointments for the following day. May prepare patient referrals to specialty care.
Prints physician schedules, superbills, labels and other applicable forms in preparation for next business day. Pulls and files patient charts and prepares new patient charts as needed. Prints and files transcription notes. Provides administrative support for Physicians as needed.
Reconciles charge tickets to each day's schedul! e, identifies incomplete tickets, missing charge codes or missing diagnosis and notifies clinical staff. Forwards completed tickets and/or billing package to the business office or billing company.
Escorts patients back to the patient exam rooms, takes vitals and patient history, may assist with patient treatment, if required by the assigned facility. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
Minimum Qualifications
Requires knowledge normally attained with completion of high school diploma or equivalent. Requires a demonstrated ability to multi-task between heavy phone volume, multiple computer systems and frequent interruptions. Must have the ability to handle ongoing face-to-face contact wit! h patients and staff while functioning in a busy medical office environ! ment. Must be able to type a minimum of 30 wpm and perform data entry.
Preferred Qualifications
Six months experience working in a medical office and/or hospital setting preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Bi-lingual in Spanish is preferred. Additional related education and/or experience preferred.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Banner Churchill Community Hospital.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Fri, 15 Mar 2013 02:17:19 GMT