Medical Support Assistant - Inpatient Service
Location: Reno Nevada
Description: Department Of Veterans Affairs is hiring Medical Support Assistant - Inpatient Service right now, this career will be placed in Nevada. More complete informations about this career opportunity please read the description below. Vacancy Identification Number (VIN): 986064
VA Sierra Nevada Health Care System
OUR MISSION: To fulfill President Lincoln! 's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not c! overed by the Schedule A excepted appointment authority.
Note: The full performance level of this vacancy is GS-6. The actual grade at which an
applicant may be selected for this vacancy is GS-6. The Professional Standards Board (a peer-review group) will review the selected candidateÂ's education and experience and recommend the step at which the candidate will be placed. The salary is based on the step approved for the selected candidate.
Appointment Information: Applicants selected for this position may be appointed to a temporary appointment,not to exceed one year and one day, pending completion of boarding process. KEY REQUIREMENTS
U.S. Citizenship
Must be proficient in written and spoken English
Background and/or security investigation required
ALL REQUIRED DOCUMENTS - Incomplete applications will be rated INELIGIBLE
Background and/or security investigation required
ALL REQUIRED DOCUMENTS - Incomplete applications will be rated INELIGIBLE DUTIES:
The advan! ced MSA works collaboratively in an interdisciplinary coordinated care team. Coordinates with the inpatient care team to review the level of administrative support required, and make adjustments as necessary. Develops/maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of scheduled appointments; develop and manage a tracking system for follow up care such as consults, tests, etc.)
Other assignments at this level include, but are not limited to; participating in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; may work with the team to reinforce the plan of care and ! self-help solutions and entering appropriate information is entered int! o the electronic record; monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); providing input regarding problem solving on operational issues or procedures in team meetings, performing administrative follow up actions; participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested; and management of inpatient belongings storage area.
Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitivity of patient information.
Initiates and carries out a vast variety of advisory and technical duties such as receptionist/secretary, unit timekeeper, providing telephone assistance and triage of telephone calls, p! atient call bell system, scheduling appointments for tests, procedures and surgery, receives patients on units and initiates admitting process, and routes patients to their destinations.
Initiates the appropriate action to begin the admission process for patients. This includes, but is not limited to; preparing a medical chart for the patient, which will be maintained by the MSA throughout the entirety of the inpatient stay, admitting the patient into the VISTA system which places the patient in a room and bed and allows the provider to enter orders for admission, medications, testing, ensures that appropriate forms and results are available for the health care providerÂ's use, and requests records from other facilities or care providers at the request of patient or clinical staff. Maintains all necessary documents in the medical chart in correct order/sequence throughout the patientÂ's admission. Verifies veteran eligibility for care and assists patient in the com! pletion of required MEANS testing and Co-pay testing. Transcribes verba! l orders from doctors or registered nurses only under emergency conditions.
Verifies that health care orders are entered into the Computerized Patient Record System (CPRS) properly and completely. The MSA will flag incomplete and inaccurate orders for health care provider correction. Verifies that medical staff has completed all appropriate medical forms for request of blood products, request of laboratory or radiology procedure, etc. Schedules necessary follow-up appointments through the Veterans Health Information Systems and Technology Architecture (VISTA)
Schedules patients for admission, surgery and outpatient procedures or appointments when appropriate, instructs patient regarding the geographic layout of the VASNHCS, receives and screens in-house and outside calls to clinical staff and patients. Coordinates requests for travel to include Â"special modes of transportationÂ" through the contracted transportation companies, VASNHCS travel department an! d nurse discharge planner, ensuring that requests are completed accurately by the referring providers.
Relocation Expenses: Relocation expenses are not authorized for this position
Relocation/Recruitment incentive has not been approved for this position
Work Schedule: Full-Time, 40 hours per week
This position is covered by the bargaining unit QUALIFICATIONS REQUIRED:
BASIC REQUIREMENTS:
U.S. Citizenship: Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
English Language Proficiency: Individuals appointed to direct patient care positions must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d)
Experience: One year of experience equivalent to the next lower grade level (i.e. GS-5) as described below:
Examples of qualifying experience include, but are not limite! d to: scheduling, canceling, re-scheduling patientÂ's appointments and/! or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and preauthorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.)
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
References: VA Handbook 5005/53, Part II, Appendix G-45, Medical Support Assistant Qualification Standard, dated June 7, 2012 http://www.va.gov/ohrm/joblistings/VAQualStds.doc
PLEASE NOTE: Education must be accredited by an accrediting institution recogni! zed by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html
All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to
meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive
credit for that education.
PHYSICAL REQUIREMENTS: The work is normally sedentary, but includes some walking, bending, and carrying of light items such as supplies, papers, and books. No special demands are required to perform the work.
Veterans' Preferen! ce: When applying for Federal Jobs, eligible Veterans should claim ! preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.) or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. BENEFITS:
Working for the Department of Veterans Affairs offers a co! mprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at http://www.va.gov/JOBS/Job_Benefits/benefits.asp OTHER INFORMATION:
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a
rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Department Of Veter! ans Affairs.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Tue, 05 Nov 2013 21:23:31 GMT