SELECT SOURCE INTERNATIONAL
Select Source International (SSI) has been serving major corporations for more than 15 years. At SSI, we believe in building a corporation with only the strongest and most capable individuals. Our world-class consultants have the expertise to meet our clients’ demands. Here at SSI, we pride ourselves on the fundamental belief that our team is essential to our company's growth. We assist our consultants every step of the way in order to match them to the best possible position for their skills.
Job Title: Desktop Support Technician
Location: Poland, ME
Duration: 12 Months
Job Description:
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities:
Provides support for software, hardware and networking support for desktops, laptops and servers.
Basis knowledge and support skills for desktop and network printers.
Smart Hands skills for servers and network equipment
Performs disk replacement on enterprise storage products.
Installs and maintains PCs and associated software, networks, servers and peripherals.
Supports network products from operational and maintenance perspectives.
Performs installs, moves, adds and changes as required.
Tests and certifies PCs, networks, servers and client approved applications.
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
Best Regards,
Deepak Singh Tomar
Cell: 612-474-9508
Deepakt(at)selectsourceintl(dot)com
13911 Ridgedale Drive Suite 230 Minnetonka, Minnesota 55305
Disclaimer: Select Source International (SSI) does not tolerate discrimination against any applicant on the basis of gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, disability, age, sexual preference or any other protected status designated by federal, state or local law. It is SSI’s policy to affirmatively recruit, hire, train, assign, transfer, evaluate, compensate, provide benefits, promote, demote, layoff, recall, and terminate employees on their own abilities, achievements and experiences. This policy applies to all SSI employee activities. SSI encourages diversity in hiring, recognizing that this enriches the work environment for all SSI associates and that a broad variety of perspectives enhances decision-making and creativity.
SSI is an Equal Opportunity Employer.
Job Type: Contract
Pay: $25.00 - $29.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop/Laptop Repair: 1 year (Preferred)
- Laptop/ Desktop server: 1 year (Preferred)
- Windows 10/11, MAC: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 9525463300
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