Hiring Salary Range
$50,617 - $65,802/annually DOE
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Grade114
Work Schedule
Monday - Thursday, 9am - 6pm, Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
What's Currently Happening at Maricopa
- Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona’s Best Employers
Campus Statement
At Mesa Community College, diversity, equity, and inclusion are core values. We honor the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, socioeconomic background, immigrant status, language, religion, sexual orientation, gender identity, age, disability, veteran status, nationality, and intellectual perspective, enrich the college community. We continuously adapt and respond to differences with a single focus - to create a welcoming, safe, equitable, and inclusive environment that ensures all students and employees have the support and knowledge to succeed and thrive. MCC is committed to building and sustaining a workplace that reflects our community and student population. Our goal is that our students and employees have the knowledge and skills necessary to excel, lead, navigate, and thrive in a diverse world.
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks Options:
- 16 paid observed holidays
- Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time (if applicable)
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- $4,000 Annual professional development growth funding (if applicable)
- Tuition reimbursement for employees and dependents (if applicable)
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
Job Summary
The Student Services Analyst performs at a fully-proficient, professional level in the Financial Aid Department. This position is required to perform independent evaluation and analysis of all aspects related to financial aid, including determining award amounts and making awards in various programs. The Student Services Analyst will manage the federal work study as well as be responsible for reconciliation of federal work study. This position responds to and solves complex problems. This position leads project teams and/or regular staff on an ongoing basis and may supervise exempt and non-exempt regular staff. This position may assign and monitor the work of others. This position includes reviewing program requirements, evaluating criteria used to make eligibility decisions, researching program activities and recommending enhancements, developing programs and/or special events, serving as a program or community liaison, monitoring regulations and funding.
Essential Functions
45% - Implements, manages, awards and evaluates federal work study programs as well as state, college, and federal programs in compliance with all relevant regulations; provides oversight and supervision of MCC’s federal work study programs by auditing and reconciling all federal work study accounts to ensure that accounts are being properly administered, and ensures that awarded federal work study awards fall within established guidelines; serves as a liaison to the MCC Human Resources Office, MCC Fiscal, MCC Career Service Office, FWS Supervisors, and MCCCD Student Financial Services, by maintaining an accurate record of federal work study earnings and meeting the federal requirements for community service regulations; works with college Fiscal staff and Student Financial Service staff concerning student awards and federal work study balances; serves as liaison for the institution in regards to federal work study issues and questions; serves as a subject matter expert for federal work study programs and administrative responsibilities; monitors fund balances, disbursements, adjustments and year-end procedures.
25% - Responds to inquiries and requests from students, parents, donors and staff in person, in writing or by telephone regarding federal work study eligibility and awards; advises students and parents on questions related to Title IV financial aid eligibility (including financial aid methodology, disbursement of aid, cost of attendance, expected family contribution and aid eligibility requirements); monitors continued eligibility, analyzes and determines student satisfactory academic progress (SAP); develops, coordinates and facilitates the logistics of financial aid and federal work study trainings, meetings, programs/special events and workshops for current and prospective students on campus and in the community.
15% Continue to work with other specialized departments: Human Resources, Center for Civic Engagement, FWS supervisors, and Career services to train, assist in hosting job fairs, notifying FWS supervisors if students are not eligible to work anymore.
15% Assist financial aid in awarding, reports, working the front counter and/or virtual front counter, and Tech on Duty assignments as needed.
Minimum Qualifications
Bachelor’s Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR
Associate’s Degree from a regionally accredited institution and four years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR
High School Diploma/GED and six years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
Desired Qualifications
A. Two (2) or more years experience in coordinating, administering, planning, and reconciling federal Title IV aid, or related programs.
B. Two (2) years of experience with Federal Title IV financial aid programs, awarding, eligibility requirements, disbursements, and supporting regulations.
C. Experience with federal, state, and/or institutional rules, regulations, guidelines, and procedures for grants and scholarships.
D. Experience in planning, organizing, and coordinating activities and workshops.
E. Two (2) or more years’ experience utilizing internal/external databases necessary for awarding student financial aid such as PeopleSoft (SIS), National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD) and Central Processing System (CPS).
F. Experience using a computer or web-based technology in the delivery of programs and services (i.e. PeopleSoft, Financial Management Systems, Microsoft Excel, Microsoft Word, Academic Works).
Special Working Conditions
This position will be located at the Red Mountain Campus located at 7110 E McKellips Rd, Mesa, AZ 85207
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on Navigator / Menu / Self Service / Recruiting / Careers. Click on link for instructions on how to apply. Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers.
If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time.
Posting Close Date
Open until filled; first review on July 16, 2023. Applications received after this date may not be screened.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
